Plumber St Helens: Local, Gas Safe and on Call 24/7
Matthew Birchall Plumbing and Heating is a local business run by Matthew himself. He's Gas Safe registered, number 653634, and he's the engineer who answers the phone and the one who turns up. There's no call centre and no middleman, just a professional, knowledgeable local plumber who explains the problem, agrees the price and gets on with the job.
We cover everything from a dripping kitchen tap to a full boiler installation, and we're available 24 hours a day, every day of the year, for emergencies. Whether you need reliable plumbing at short notice or a price for larger projects such as a new bathroom, you get the same service, and it all goes through one person. You can read more about Matthew and how he works.
Plenty of plumbers in St Helens are part of a bigger company with a booking office. We're a small, local plumbing company, which means the person you talk to understands your plumbing system and knows what was installed last time. If you've used us before, it's the same engineer back at the same property.
Our Plumbing Services in St Helens
Our professional plumbing services cover the everyday jobs that keep a house running. No plumbing job is too small. See all our plumbing services on the services page.
- Leaks and burst pipes. Find the leak, repair the burst pipe and make good. Hidden leaks under floors or in walls are traced by our leak detection service.
- Taps, toilets and cisterns. Dripping taps, running cisterns and toilets that won't flush, all part of our plumbing repairs service.
- Kitchen plumbing. Sinks, waste pipes and sink drainage, a new kitchen tap, plus plumbing in washing machines and dishwashers.
Kitchen plumbing and other services
If you're having a new kitchen fitted, we can move the supply and waste pipes and fit a hob or cooker. We can also fit a new tap from the wide range on the market, or one you've bought yourself. Our other services include stopcock replacement, outside taps and repair work on older pipework. If it carries water, ask us. These plumbing services in St Helens are priced clearly before we start.
Boiler Repair, Boiler Installation and Gas Services
Matthew is Gas Safe registered, so he can legally work on your boiler and gas appliances. Our gas services cover the full range of repair, servicing and installation work:
- Breakdowns. No heating or hot water, low pressure or a fault code? Our boiler breakdown service covers most makes, and Matthew explains the fault and your options before any work starts.
- Cookers and hobs. Safe cooker and hob fitting, with the connection tested.
- Landlord certificates. Annual landlord safety checks and CP12 records for landlord clients.
Boiler service and safety checks
Manufacturers recommend a boiler service every 12 months, and most warranties need one. A yearly boiler service keeps it safe and efficient and catches small faults before they need a costly repair. Know the signs of carbon monoxide: headaches, dizziness, nausea, or a lazy yellow flame. If you suspect a leak, call the emergency line on 0800 111 999.
New boiler installation
If your boiler is 10 to 15 years old or breaking down often, a new boiler can be more cost effective than paying for repair after repair. We handle new boiler installation for combi, system and conventional boilers. A combi swap usually takes about a day. Every boiler installation comes with the manufacturer's standard warranty, which we help you register, and we'll explain how to get the best from it once it's installed.
Central Heating and Heating Services
Cold radiators, noisy pipes and a heating system that takes an age to warm up all have a cause. We handle central heating repair and installation, fit new radiators, and carry out power flushing to clear sludge. We also fit and service unvented hot water cylinders for strong hot water pressure. A good plumbing and heating service saves you money over time, because a well-balanced system costs less to run.
Bathrooms, Showers and Wet Rooms
Because we handle the plumbing, heating and tiling, a new bathroom stays all under one roof from strip-out to finish. Our bathroom service covers complete bathrooms, new showers and accessible wet rooms. You deal with one person for the whole process, from the first measure to the day your bathroom is ready.
Bathroom installation is where quality really shows. Ask any bathroom fitter for photos of completed work, and check how the tiling and sealing have been finished. A good bathroom should look as good in five winters as it does on day one.
Emergency Plumbers With a Fast Response
Burst pipe, no heating in winter, water coming through the ceiling, or any other plumbing problem? Our emergency plumbers service runs 24/7, every day of the year, including nights, weekends and bank holidays. We aim for a fast response and give you an honest arrival time when you call. Details of any emergency call out fee are given on the phone before Matthew sets off.
While you wait, turn off the water at the stopcock, usually under the kitchen sink. Switch off the electrics if water is near sockets or light fittings. If the leak is on the street or before your boundary stop tap, it's a United Utilities problem.
Choosing emergency plumbers you can trust
When something goes wrong, it's tempting to ring the first number you find. A highly recommended step is to ask about the call out fee and how the rest of the job is charged before anyone sets off. Another highly recommended habit is keeping the number of trusted plumbers in your phone before you need one. Good tradespeople are always helpful on the phone and will talk you through what to do while you wait.
Plumbers in St Helens and Every Corner of the Borough
We cover the whole St Helens area, including WA9, WA10, WA11, WA12, L35 and parts of WN4 and WN5. That includes Newton-le-Willows, Haydock, Rainford, Rainhill, Eccleston, Billinge, Thatto Heath and Sutton. See every area on our areas we cover page.
Wherever your property is in the borough, you get the same reliable, professional service: a clear price, a tidy job and a plumber who explains what he's found. Local plumbers in St Helens spend less time in traffic, which keeps the cost down, and as a local business our name depends on doing the job right.
How It Works
- Call or send a request. Ring 07759 813431, or use the contact form to request a visit. Tell us what's happening, your postcode and which service you need.
- Get advice and a time. Matthew gives honest, helpful advice on the phone, and a time that suits you.
- We fix it. He explains the fault, agrees the price before starting, and gets the job done properly, with the same service whether it's a washer or a whole system.
- Tidy-up. We clean up, test everything and show you what we've done. You only pay for the work you agreed, and you can request a written record of anything installed.
Why Choose Us Over Other Plumbers in St Helens?
Direct to the engineer
When you call, you speak to Matthew. It's a personal service, with no being passed around. The plumber who gives you advice is the one who does the work, so there's no confusion over what was agreed.
Gas Safe registered and local engineers
Matthew is Gas Safe registered, number 653634, which you can check at gassaferegister.co.uk. Local engineers know local homes, from Victorian terraces to new-build estates, and the plumbing and heating systems in them.
All under one roof
Plumbing, heating, boilers and bathrooms from one company means fewer tradespeople in your home and one person responsible for the result. It's an efficient way to get several jobs done in one visit, and the quality stays consistent.




